Ticketing Policies

The houses are general seating.
 
All sales are final. No refunds will be given.
 
A picture ID or e-mailed ticket confirmation is required to pick up tickets and for verification of ticket purchases.
 
All tickets are held at will-call in the venue in which the event is to take place, starting one hour prior to curtain.
 
Please arrive at least 30 minutes prior to curtain to collect your tickets.
 
There is no late seating for most performances.  If there is an opportunity for late seating, patrons will be seated at the discretion of House Management pursuant to the needs of the production and other audience members in attendance.
 
Tickets unclaimed by curtain will be forfeited and may be released to patrons on stand-by.
 
For some events, limited stand-by seating may be available for purchase for sold-out performances. To be eligible for stand-by seating please arrive starting one hour prior to the performance to put your name on the list.

Tickets may be exchanged, subject to availability, for a $2 per ticket fee (waived for subscribers) 72 hours in advance of the ticketed performance. Exchange requests can be made in person or over the phone during normal operating hours M-F from 11 a.m.-3 p.m. or via e-mail. Please reference your Vendini ticketing system e-mail order confirmation # and/or last name. Exchange requests made less than 72 hours in advance are handled at the discretion of management.